Case Study: Largest Bank Upskills Workforce and Accelerates Digital Transformation with NetCom Learning

America's Second Largest Bank Upskilled Its Workforce On Microsoft Technologies To Support Its Digital Transformation & Serve 40 Million Customers

Largest Bank, America’s second-largest bank, needed to accelerate its digital transformation while supporting 40 million customers and a growing mobile banking base. To do that, it needed to skill, reskill, and upskill its cloud teams, developers, helpdesk staff, and other IT employees on Microsoft technologies such as Azure, Microsoft 365, Dynamics 365, Teams, and Power Apps.

NetCom Learning delivered a 360-degree skilling program using Enterprise Skilling Initiative (ESI), Discounted Class Seats (DCS), Software Assurance Training Vouchers (SATVs), Microsoft Official Curriculum, and Azure-related training. NetCom Learning trained more than 1,200 learners, redeemed 92 of 100 assigned DCS seats, and helped the bank maximize its Microsoft training benefits while supporting new digital services, app enhancements, and AI-powered customer experiences.