Case Study: Zaxby’s achieves efficient payroll and onboarding for 700+ employees with Netchex

Zaxby’s - Customer Case Study

Zaxby’s franchisee Miss Management Inc, based in Watkinsville, GA, was struggling as it scaled: relying on QuickBooks for payroll and HR left manual, time-consuming processes for onboarding, recruiting and payroll across growing locations. Jennifer in HR was tasked with running payroll for 18 locations and 700 employees, and the company needed a single-source solution to handle high restaurant turnover and compliance risks. Netchex was chosen to replace their legacy tools.

Netchex implemented its payroll and HCM platform—including NetGuide onboarding, Payroll + Tax, Employee and Manager Self-Service and related modules—to automate hiring, I-9/W-4 completion, payroll feeds, e-signatures, training and certification alerts. As a result, Miss Management can onboard employees digitally, push new hires directly into payroll so they never miss a paycheck, and reduce compliance risk and manual work; Netchex now supports efficient payroll processing for all 18 locations and 700+ employees.

Zaxby’s

Jennifer

Zaxby’s