Case Study: Pacific Northern achieves streamlined HR operations with Netchex

With Netchex, they were able to combine and automate the process

Pacific Northern, a Texas-based retail consulting firm with about 100–110 employees, faced a legacy Human Capital Management problem: HR director Mags Duke and her team were managing payroll and HR in Excel, performing manual data entry multiple times a day, risking errors and desktop data loss while payroll remained separated with an outside vendor. To solve this, Pacific Northern turned to Netchex and adopted its cloud HCM suite, including Time and Attendance, NetBenefits, ESS/MSS, NetGuide, E-Verify and NetRecruiter.

Netchex consolidated Pacific Northern’s disparate tools into a single cloud platform, providing a dedicated implementation and support team (led in part by sales rep Paige and Client Advocate Brent Stumbo) to ensure a smooth transition. The change eliminated repeated daily manual entries, reduced the risk of human error and data loss, and centralized HR processes—making Mags’s “work life so much easier” while delivering continuous service and a cost-effective pricing model from Netchex.

Pacific Northern

Mags Duke

Human Resources Director