Case Study: Universal Resources Inc. reduces administrative workload with Netchex

Universal Resources Inc - Customer Case Study

Universal Resources Inc, a professional services firm with 110 employees, was experiencing significant challenges with its previous provider, ADP. The company found ADP's platform difficult to navigate and its customer service unresponsive. Furthermore, the cost was prohibitively high, leading them to seek a better overall experience for both management and employees that would also save them money.

The company implemented the Netchex platform, a comprehensive solution designed to manage the entire employee lifecycle. Netchex provided a more cost-efficient and user-friendly alternative, saving the administrative team hours on their tasks. The customer service was also far more responsive. As a result, Universal Resources Inc. achieved its goals of reducing its administrative workload, gaining peace of mind, and realizing significant cost savings compared to its previous provider.

Universal Resources Inc

Susan Kitchel

CFO and Office Manager