Case Study: The Colony ER Hospital achieves reliable payroll and streamlined recruiting with Netchex

The Colony ER Hospital - Customer Case Study

The Colony ER Hospital, a Texas-based emergency care facility with about 40–50 employees, faced persistent payroll and recruiting challenges while using ADP. Facility administrator Alexis Donnelly reported payroll processing was error-prone and not user-friendly, and recruiting through Indeed and outside HR support left her waiting weeks for candidate updates. In April 2019 they switched to Netchex and began using services including Payroll & Tax, Time & Attendance, and NetRecruiter.

Netchex implemented its integrated HR suite—especially the NetRecruiter applicant-tracking tool—alongside payroll, benefits, and a dedicated service team, giving The Colony ER Hospital a single dashboard to post jobs, assess candidates, archive resumes, and manage payroll and time. As a result, Netchex eliminated the weeks-long recruiting delays, streamlined hiring and payroll processes, and delivered immediate, responsive support that reduced errors and restored administrator confidence.

The Colony ER Hospital

Alexis Donnelly

Facility Administrator