Case Study: Regal Hospitality achieves 50% faster payroll processing and improved service with Netchex

Regal Hospitality - Customer Case Study

Regal Hospitality, a hotel management company operating 12 hotels across six states with 538 employees, switched from Paycom to Netchex after experiencing poor service and a lack of industry-specific understanding. Regal chose Netchex for its hospitality-focused payroll and HR platform and partnership with Hotel Effectiveness to better meet the unique needs of hotels and their teams.

Netchex implemented a streamlined payroll and HR solution—including payroll & tax, benefits administration, recruiting/onboarding, performance and learning management, COBRA and ACA support—with a fast implementation and improved customer communication. As a result, Netchex cut Regal Hospitality’s payroll processing time in half, eliminated many manual tasks, and delivered full admin capabilities via mobile app, producing significant time savings and better ongoing support.

Regal Hospitality

Erica Payne

Human Resources Manager