Case Study: Ivybrook Academy achieves trusted, reliable payroll support with Netchex

Ivybrook Academy Finds Trust and Loyalty with Netchex Payroll Services

Ivybrook Academy, a North Carolina education organization with 20–30 employees, needed a better payroll experience after struggling with inconsistent support and unreliable service from its previous provider, Paychex. Payroll was too important to leave to chance, and Kevin Drucker wanted a vendor that would deliver accurate, timely payroll and responsive help when issues came up.

Netchex provided implementation and ongoing payroll support through team members like Josh Cardinale and Katilynn Koeppel, making onboarding smooth and day-to-day payroll management far easier. As a result, Ivybrook Academy saw more consistent and reliable payroll delivery, stronger employee trust, and greater peace of mind. Kevin said he would not switch from Netchex, highlighting the value of its personal service and dependable support.

Ivybrook Academy

Kevin Drucker

Operater