Case Study: First United Methodist Church achieves streamlined time tracking and payroll with Netchex

First United Methodist Church - Customer Case Study

First United Methodist Church in Coppell, Texas (30+ employees) faced chronic payroll and timekeeping headaches after finding their previous provider, Paychex, unreliable and short on customer service. Executive Director of Administration Bentley needed an integrated Time & Attendance and payroll solution to replace paper timesheets and multiple Excel files, so the church switched to Netchex in 2017 for its Time & Attendance and Employee Self‑Service capabilities.

Netchex implemented an integrated Time & Attendance system (web‑based clocks, timesheet entry, badge/biometric options) plus self‑service tools that let staff request PTO and track hours electronically, replacing manual tracking. The Netchex solution streamlined payroll processes, improved PTO and hours visibility for the 30+ staff, enabled monitoring of absences and overtime and better labor‑cost forecasting, and delivered noticeably improved customer service from Netchex.

First United Methodist Church

Bentley

Executive Director of Administration