Case Study: Cross Keys Bank reduces payroll time and boosts efficiency with Netchex

Cross Keys bank wanted to increase automation in their payroll to create more time for other part of HR and develop more overall efficiency

Cross Keys Bank, a community bank in St. Joseph, Louisiana with about 90–100 employees, faced time-consuming payroll and HR administration after moving on from Newtek. To streamline operations they chose Netchex for an HCM solution that could automate payroll and time tracking and improve reporting.

Netchex implemented its HCM services — including Time and Attendance, Employee/Manager Self‑Service, payroll automation and enhanced reporting — which greatly reduced the amount of time Claire Rosenzweig spends on payroll and freed her to handle other responsibilities. Cross Keys also saw faster support from Netchex’s dedicated client advocates and improved reporting capabilities, and the bank reports strong satisfaction with Netchex after two years.

Cross Keys Bank

Claire Rosenzweig

Assistant Controller