Case Study: Concierge Employer Services scales payroll support for lean employers with Netchex

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Preview of the Concierge Employer Services (ces) Case Study

Concierge Employer Services supports 1,000-employee clients with Netchex

Concierge Employer Services (CES) is a professional services firm that supports numerous small, lean employers with their payroll and HR operations. Their challenge was to find a simple yet powerful payroll and HR platform that could scale across a diverse client base without adding administrative complexity, while allowing CES to remain the direct, trusted advisor to its clients. They partnered with Netchex for its unified payroll and HR platform.

The solution from Netchex provided a single, unified platform for payroll, HR, time, and benefits, enabling CES to efficiently manage multiple client accounts. The results included streamlined multi-client operations, the ability to confidently scale from supporting clients with 10-25 employees to one with 1,000 complex employees, and access to fast, accountable partner support that resolved issues quickly.


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