Case Study: North American EV Manufacturer simplifies network audits and troubleshooting with NetBrain

NetBrain Simplifies Device Audits, Eases Troubleshooting and Enables Self-Service IT at Electric Vehicle Manufacturer

The customer, a North American electric vehicle manufacturing company, faced significant challenges due to the extreme complexity of its multi-vendor, multi-tenant network. The NetOps team was overwhelmed by manual processes for device audits and troubleshooting, and they were inundated with service requests from other IT departments for basic networking data, which consumed valuable time and resources.

NetBrain provided a solution by establishing a live digital twin of the network, which became the single source of truth for infrastructure details. The implementation of custom self-service reports and integrations, particularly a JSON table exported to Splunk, allowed other teams to access data without NetOps assistance. This operational change saved one network manager 10-20 hours per week previously spent on requests. NetBrain also automated security and compliance audits, dramatically improving troubleshooting and change management.