Case Study: Saudi Telecom achieves end-to-end network visibility and faster troubleshooting with NetBrain

NetBrain enables Saudi Telecom to operate their large complex network

Saudi Telecom, the leading telecommunications provider in Saudi Arabia, faced significant challenges managing its large and complex network, which included traditional infrastructure alongside new software-defined networks and a private cloud. A major, month-long service outage highlighted the need for end-to-end visibility and a strategic automated incident management plan. The company turned to the automation capabilities within its existing NetBrain platform to address these issues.

NetBrain provided a core solution for managing the diverse network, enabling automated troubleshooting, comprehensive inventory management, and proactive monitoring. The implementation saved an estimated 80% of the time previously spent on manual path tracking and routing implementations. NetBrain's proven results led to widespread adoption across multiple teams and plans to replace other tools, with management now viewing it as the central solution for full visibility and outage prevention across their entire infrastructure.

Saudi Telecom

Mahmoud Elgebaly

Data Center Solutions Architect, Cloud Infrastructure