NetBase Quid
74 Case Studies
A NetBase Quid Case Study
StarKist, a leading food industry brand, faced the challenge of understanding true consumer preferences to develop new products and expand its portfolio. Their traditional methods like focus groups failed to capture subconscious consumer behavior. They partnered with the vendor NetBase Quid to gain quantifiable data from social conversations to discern what attributes to emphasize.
NetBase Quid's analysis uncovered consumer sentiments and guided StarKist to refocus its packaging on ingredients, protein, and bold flavor. This solution led to a strategic redesign of product graphics and the development of new products that consumers craved. The measurable result was a remarkable 138% increase in sales for StarKist.