Case Study: Xerox Services achieves 85% storage cost reduction and enhanced cloud services with NetApp

Xerox Enhances Cloud Services to Customers While Reducing Storage Costs by 85% with NetApp

Xerox, a global leader in business services with deep roots in healthcare—serving nearly 2,000 hospitals and processing more than 900 million claims annually—faced growing pressure to deliver faster turnaround, higher availability, and strict regulatory compliance (HIPAA/HITECH) across seven data centers and more than 2PB of data. The company needed a resilient, cost‑efficient infrastructure to meet tight SLAs, protect patient data, and improve storage, power, and cooling efficiency without sacrificing performance.

Xerox built a VMware-based private cloud using NetApp FAS storage with thin provisioning, deduplication, Flash Cache, secure multi-tenancy, hardware encryption, and NetApp snapshot/replication tools. The solution boosted I/O performance, simplified backups and disaster recovery, and enabled centralized management and scale‑out operations—resulting in meeting stringent SLAs and compliance requirements while cutting storage footprint by 50% and storage costs by 85%.

Xerox Services

Raman Padmanabhan

Senior Vice President and Chief Information Officer