Case Study: NAVIS boosts analytics, drives client revenue and DevOps agility with NetApp

Unearthing Hidden Revenue for Hospitality Clients

NAVIS is a leading cloud-based reservation sales, marketing, and call-center platform for hotels, resorts, and vacation rentals, serving hundreds of properties. As client interactions and analytics needs grew, NAVIS faced storage bottlenecks and slow SAN performance that degraded application responsiveness, hindered analytics, and lengthened infrastructure provisioning—limiting agents’ ability to deliver timely, personalized guest experiences and slowing new service development.

By deploying NetApp All Flash FAS (AFF A300) with deduplication and compression, NAVIS eliminated storage constraints, delivered instant access to guest data, and accelerated development. The upgrade cut DevOps environment spin-up from roughly 2 hours to about 30 minutes, improved analytics and agent responsiveness, and supported scalable data growth—helping clients realize significant revenue gains (nearly two‑thirds report at least $250K annually, with an average of $4,800 per room/unit).

Navis

Damion D’Oyley

Senior Manager of Information Technology