Case Study: Total Wine & More achieves 24/7 scalable, high-performance storage and improved customer service with NetApp clustered Data ONTAP

Total Wine & More Elevates Spirits and Customer Service with NetApp Clustered Data ONTAP

Total Wine & More, the largest independent wine retailer in the U.S. with 100 stores across 15 states, faced rapidly growing business data from a centralized MICROS POS and an in-house Store Inventory Program (SIP). With data growing nearly 48% annually and stores operating across four time zones, the company needed scalable, always-on storage to support analytics and 24/7 access to inventory and product information without disruptive maintenance windows.

Total Wine deployed NetApp clustered Data ONTAP across three two-node clusters (FAS3220/FAS2240) with SnapMirror replication, DataMotion, Flash Cache, and storage-efficiency features (dedupe, thin provisioning, FlexClone), managed via OnCommand. The migration enabled nondisruptive operations and horizontal scaling, cut ETL times by 40%, reduced SIP transaction time more than 12-fold (to under five seconds), halved effective storage requirements, and improved customer service and operational agility.

Total Wine & More

William Smyth

Senior Systems Engineer