Case Study: HokBen achieves 11x storage capacity, major downtime reduction and 30% OPEX savings with NetApp

Popular Indonesian Fast Food Chain Serves Up Data Storage Efficiency with NetApp Architecture

HokBen, a popular Japanese fast-food chain in Indonesia with 150 outlets across Java and Bali, was struggling to support rapid growth from online delivery (up to 3,000 requests/day) and planned ERP rollout. Its legacy infrastructure—13 servers and just 6TB of storage—lacked scalability, backups took one to two days, and outages frequently disrupted operations.

HokBen implemented NetApp FAS3220 with NetApp Virtual Storage Console and Flash Pool, delivering unified storage, snapshots, and automated tiering in a one-month deployment. The upgrade expanded capacity from 6TB to 66TB, cut backup windows to one hour, reduced downtime from about 1 hour/year to 15 minutes/year, improved storage utilization and responsiveness, and lowered operational expenses by roughly 30%.

HokBen

Johan Sutrisno

IT Division Head