Case Study: Fuel Dispenser Company achieves 3x call-center productivity and 24/7 uptime with NetApp All‑Flash (AFF) storage

NetApp Flash Helps to Keep Fuel Flowing 24/7/365

A leading fuel-dispenser manufacturer that supports gas-station owners nationwide needed to ensure 24/7 monitoring and rapid safety notifications for remote pump sites. Severe weather and legacy desktop performance problems threatened call-center availability and risked EPA fines if leaks weren’t detected and reported immediately.

The company deployed NetApp AFF8020 all‑flash storage with clustered Data ONTAP and VMware Horizon View to power 400 virtual desktops, reclaiming 80% of usable SSD capacity and enabling fast, reliable remote access. The upgrade tripled call-center productivity, delivered about 10:1 cost leverage through data reduction, eliminated three man‑years of PC maintenance, improved safety responsiveness and clear call recordings, and set the stage to expand VDI to more than 1,200 employees.