Case Study: Mercy Technology Services achieves 6× faster queries and improved patient care with NetApp All Flash FAS

Improving Patient Care with Flash-Accelerated Analytics

Mercy Technology Services (MTS), the IT backbone of Mercy—the fifth-largest Catholic health system supporting 3,500+ physicians and 65,000 users—faced explosive growth in EHR and clinical data that slowed critical decision making. Legacy analytics and reports could take up to six hours, preventing clinicians from getting timely, data-driven insights needed for rapid diagnosis and treatment.

Working with World Wide Technology, MTS deployed NetApp All Flash FAS (AFF8060) to flash-accelerate analytics, reducing query and report time from six hours to one (6× faster). The faster data delivery powers tools like Daily Visit Planner and TeleSepsis—improving early sepsis identification by 30%—and enables standardized treatment, expanded virtual care, fewer readmissions, and overall better patient outcomes.

Mercy Technology Services

Scott Richert

Vice President, Enterprise Services