Case Study: Premier Eye Care achieves 7-minute backups and 1ms latency with NetApp SolidFire

Healthcare Company Cures Storage Inefficiencies with NetApp SolidFire

Premier Eye Care, a Tampa‑based healthcare company founded in 1994 that manages eye care for over 3 million insured members, was struggling with an aging iSCSI SAN that caused long, unreliable nightly database backups (5–9 hours or failures), high and unpredictable transaction latency (150–200 ms), slow report generation and app response times, locked users during reporting, and lengthy 22‑hour maintenance cycles while data grew rapidly.

The company deployed NetApp SolidFire all‑flash storage, validated with real‑world testing, and automated snapshot refreshes into development via PowerShell. The result: backup/recovery time dropped from up to 9 hours to about 7 minutes, latency fell to 1–2 ms per transaction, reports that took hours now run in minutes, maintenance cycles shortened to 4–6 hours, development refreshes occur in minutes, and user login and overall application performance improved — all on a scalable, easy‑to‑manage platform.

Premier Eye Care

Dennis Poore

Director of IT Infrastructure