Case Study: Health Choice Network achieves faster, highly available access to patient data with NetApp

Health Choice Network - Customer Case Study

Health Choice Network (HCN) is a Miami‑based nonprofit that provides outsourced IT, data management, and CIO services to 41 federally qualified health centers in 19 states, supporting care for more than 800,000 patients. Rapid member growth, exploding data (roughly 12 TB/year), and the launch of analytics and cloud services exposed performance bottlenecks and latency in critical applications, threatening SLAs and clinician productivity.

HCN deployed a NetApp FAS storage platform with Data ONTAP, deduplication, and tight integration with VMware and Citrix (NFS/CIFS) to deliver high I/O, scalable storage. The upgrade eliminated latency, produced zero unplanned downtime while meeting availability SLAs, enabled broader analytics services, drove 132% growth over four years, and saved member organizations hundreds of thousands of dollars annually—improving care quality and access.

Health Choice Network

Michele Russell

CIO