Case Study: Global Life Sciences Company achieves optimized medication delivery, faster issue resolution and $500K annual savings with NetApp OnCommand Insight

Global Life Sciences Company Optimizes Medication Delivery

A global pharmaceutical distributor that provides IT, medical supplies, and care management tools to healthcare providers worldwide faced the challenge of maintaining proper handling and rapid delivery of temperature‑sensitive medications (including oncology drugs) across a complex distribution network. The company relied on SAP and an in‑house private cloud for transaction‑heavy workloads but lacked cross‑domain visibility into multivendor storage, hosts, and network infrastructure and needed historical performance trends to proactively prevent delays that could affect patient care.

The company deployed NetApp OnCommand Insight with NetApp Professional Services to provide vendor‑agnostic, centralized monitoring of data center and hosted cloud environments, delivering detailed health checks, I/O analysis, and automated alerts. As a result, IT now troubleshoots issues in hours instead of days, enables confident hybrid‑cloud migrations, reclaims and retiers orphaned storage to save more than $500,000 annually, automates chargeback reporting, and improves service levels for business units.