Case Study: University Medical Center New Orleans achieves sub‑millisecond Epic EMR performance and 80% faster deployments with NetApp FlexPod All Flash FAS

Delivering Quality Healthcare Services on FlexPod with All Flash FAS

UMC New Orleans, the new academic medical center for LCMC Health, faced a tight three-month launch to deliver rapid, reliable access to Epic EMR and GE PACS for clinicians using shared thin‑client virtual desktops. The IT team needed an infrastructure that met strict performance and growth requirements so caregivers could access patient data instantly while supporting hundreds of applications and future hospital expansions.

Working with Sapphire Health and CMA Technology Solutions, LCMC deployed FlexPod with All Flash FAS to host Epic and 3,000 virtual desktops. The solution cut Epic deployment time by 80% (storage configuration from four months to three weeks), exceeded Epic I/O requirements by 20x, reduced database copy time from 8–16 hours to under 20 minutes, lowered average CPU use from 41% to 17%, delivered submillisecond latency, and improved application performance 2–4×—enabling faster, more resilient patient care and scalable growth.

University Medical Center New Orleans

Austin Park

Principal Consultant