Case Study: BT TV achieves outage-free streaming and guaranteed uptime with NetApp

By turning to NetApp, BT TV has found a solution that guarantees its customers service delivery uptime

BT TV, the BT Group’s subscription IPTV service on the YouView platform with about 4.5 million subscribers and major sports rights, was struggling with a legacy storage platform that caused category‑one outages as demand for VOD and live streaming surged. The company needed a reliable, high‑performance storage solution to eliminate service interruptions and support growing on‑demand and mobile viewing.

BT TV implemented NetApp FAS8040 All‑Flash for live streaming and FAS8020 for VOD and general-purpose workloads (running NetApp Data ONTAP), delivering dramatic performance improvements (≈40x faster file replication), dramatically reduced outage risk and near‑continuous uptime. The upgrade boosted customer satisfaction and retention, improved mobile delivery and operational agility, and came with strong vendor support.

BT TV

Philip Buckley-Mellor

BT TV Designer