Case Study: One of the World’s Largest Retailers reduces account fraud by £1.4M/month with Netacea

World’s Largest Retailers - Customer Case Study

World’s Largest Retailers, a top-five global retailer with $70bn turnover and 7,000+ stores, was suffering frequent credential-stuffing attacks that used breached usernames and passwords to commit account takeover fraud, lock customers out, and damage the brand. Their existing WAF/DDoS protections missed volumetric and low-and-slow attacks, forcing a ten-person SOC team to manually block IPs and user agents, so they engaged Netacea’s bot management solution to regain control of their login traffic.

Netacea deployed its Intent Analytics™-driven bot management, integrated with the retailer’s SIEM, and began detecting credential-stuffing campaigns within 24 hours; over 30 days it surfaced both large volumetric and stealthy attacks. Netacea mitigated 650,000+ malicious login attempts per week, cut customer account fraud costs by £1.4m per month, removed friction and latency from the customer journey, and freed internal product and security resources to focus on new threats.