Case Study: Love Bomb Cushions achieves 400% order growth and uninterrupted site uptime with Netacea Virtual Waiting Room

Love Bomb Cushions - Customer Case Study

Love Bomb Cushions, a Yorkshire-based novelty cushion and giftware retailer led by CEO Sarah Agar-Brennan, faced the risk of their website crashing when their Dragons’ Den episode aired to millions of viewers. To avoid losing sales during this peak traffic event and maximize online revenue, they needed a way to protect their site without the expense of a full infrastructure overhaul, so they turned to Netacea and its Virtual Waiting Room service.

Netacea implemented its Virtual Waiting Room—after Love Bomb Cushions stress-tested their site to set capacity thresholds—serving a branded FIFO queuing page to excess visitors and preserving server performance. The deployment was rapid and effective: the website stayed online during unprecedented traffic, online orders increased by 400%, the team processed several times as many orders as usual, and Love Bomb Cushions has sustained higher traffic and been able to ramp up PPC campaigns with confidence thanks to Netacea.

Love Bomb Cushions

Sarah Agar-Brennan

Chief Executive Officer