Case Study: Workman Publishing cuts communication costs and enables remote work with net2phone

Workman Publishing cuts phone costs by 50% with net2phone

Workman Publishing, a major independent book publisher, was using an outdated and expensive POTS phone system that cost $6,000 per month. This system lacked scalability, made it difficult to onboard new employees, and did not provide the modern tools needed for remote work or a great customer experience. They needed a new business communication solution from a vendor like net2phone.

net2phone implemented a fully hosted PBX solution that integrated with Microsoft Teams. This allowed Workman Publishing to cut their communication costs in half while gaining new features and the flexibility for over 200 employees to work remotely from their computers. The solution provided a unified system that drove quick user adoption and ensured business continuity.

Workman Publishing Company