Case Study: Skoglund Hotel Group achieves cost savings and unified, reliable calling with net2phone

Skoglund Hotel Group - Customer Case Study

Skoglund Hotel Group, a Missouri-based family business operating five Branson-area hotels, was facing high phone bills, fragmented service across six separate systems, and no way to route calls to the corporate office during the winter slowdown. Wanting to keep its existing on‑premise PBX hardware while reducing costs and increasing functionality, Skoglund Hotel Group engaged net2phone for SIP trunking services.

net2phone integrated SIP trunks with the hotels’ existing PBX systems, unified all locations, enabled scheduled call forwarding to the corporate office in the off season, and added unlimited international calling to 40+ countries. The solution let Skoglund Hotel Group scale capacity seasonally, reduce the number of paid lines, and avoid lost reservations; net2phone’s service saved the group over $22,800 per year in toll‑free costs while improving guest calling experiences.