Case Study: Siperstein Dermatology Group achieves 24/7 reliable communications with net2phone

Siperstein Dermatology Group deploys enterprise communications in 2 days with net2phone

Siperstein Dermatology Group, a multi-location dermatology practice with over 90 employees, faced a critical communications crisis when its phone system suffered a six-day outage. After a provider acquisition led to poor support and unreliable service, they turned to ACE Technology Advisors to find a new vendor. Their non-negotiables included responsive local support and transparent billing, which led them to choose net2phone for a cloud communications solution.

net2phone, working with ACE, executed an accelerated implementation, migrating the entire practice to a new cloud phone system in just two days instead of the typical thirty. They ported numbers, deployed devices, and provided extensive training. The result was 24/7 system reliability with dedicated support, seamless support for hybrid work, and the elimination of missed patient calls. Siperstein Dermatology Group now operates with complete confidence in its communications infrastructure, thanks to net2phone.

Siperstein Dermatology Group