net2phone
43 Case Studies
A net2phone Case Study
Roycroft Campus, a National Historic Landmark and tourist destination, was relying on a severely outdated and unsupported on-premise PBX system that failed completely, risking major revenue loss and hindering customer communication. Their challenge was to find a new, cost-effective phone solution that could be deployed immediately without heavy upfront costs. The vendor, net2phone, provided a Voice over Internet Protocol (VoIP) service.
net2phone deployed a new cloud-based phone solution within just three hours, integrating with existing hardware and providing new desk IP phones. The results included significant cost savings compared to their former system and immediate access to advanced telephony features like call history auditing and voicemail-to-email. The Roycroft Campus team was also confident in the system's reliability for remote work, ensuring they would never miss critical calls again.