Case Study: Berkshire Hathaway Home Services achieves unified cloud communications and significant cost savings with net2phone

Net2phone consolidated and enhanced BHHS Michigan & Northern Indiana's telecommunication capabilities, including reducing costs while increasing the Roi

Berkshire Hathaway Home Services, a real estate franchise network with more than 1,000 mobile agents and 200 corporate staff across 50+ offices, faced fragmented telecoms (each office had its own vendor) and no internal IT team to manage PBX systems. Needing a cost-effective, flexible cloud solution to unify communications, they evaluated hosted PBX providers and ultimately selected net2phone for its SIP Trunking in conjunction with a 3CX IP‑PBX cloud platform.

net2phone’s certified, low‑cost SIP Trunking paired with 3CX delivered a feature‑rich, scalable hosted PBX that consolidated all offices quickly—migrations that took minutes—and made management simple. Berkshire Hathaway Home Services recouped early termination fees rapidly, achieved significant ongoing communication and infrastructure cost savings (including unlimited domestic and international calling for one low monthly price with no installation or service fees), and gained the flexibility and stability needed to support its mobile agents.

Berkshire Hathaway Home Services

Jon Hartman

Director of Enterprise Infrastructure