Case Study: Mid America Mortgage achieves reliable, user-friendly calling with net2phone

Mid America Mortgage streamlines nationwide phone support with net2phone’s 24/7 expert help

Mid America Mortgage, a multi-state mortgage lender, faced significant communication challenges after its previous fiber-optic phone service provider was acquired, leaving them with unreliable service and no support. They needed a new, intuitive, and easy-to-implement business phone system from a vendor like net2phone to ensure reliability for their staff and clients across all their branches.

net2phone provided a cloud-based UCaaS solution with a targeted, department-by-department implementation plan and dedicated onboarding support. This gave Mid America Mortgage a single point of contact and immediate access to 24/7 technical support. The results included a seamless deployment, efficient system management through a client portal for administrators, and a reliable, user-friendly calling experience that supports the company's ongoing growth.

Mid America Mortgage, Inc