Case Study: Matrix Group achieves unified, mobile, cost-effective communications with net2phone

Matrix Group - Customer Case Study

Matrix Group, a Denver-based full-service commercial real estate firm, faced the limitations of a legacy PBX that forced employees to use personal cell phones, created visibility gaps for management, and generated ongoing maintenance headaches. To gain mobility, unified communications, and cost certainty, Matrix Group selected net2phone’s cloud-based VoIP business phone solution.

net2phone delivered pre-provisioned hardware and a feature-rich cloud communications platform with integration, call analytics, and a self-service portal, plus hands-on support and training. The move eliminated traditional landline infrastructure and maintenance fees, let staff make and receive enterprise-quality calls from desk phones, mobiles, and computers, and was universally adopted across the team—boosting flexibility, operational efficiency, and professional client communications for Matrix Group.

Matrix Group

Brad Cohen

Chief Operating Officer