net2phone
43 Case Studies
A net2phone Case Study
IF&P Foods, a major Midwest produce distributor formed by the merger of Indianapolis Fruit and Piazza Produce, faced significant communication challenges due to its antiquated, hardware-based PBX infrastructure. The system could not keep up with the demands of their 24/7 order-taking operation, hampered inter-site communication, and created a heavy management burden. They engaged the vendor net2phone for a hosted unified communications solution to modernize their operations.
net2phone implemented a comprehensive, cloud-hosted communications platform that consolidated all of the company's locations under a single system. This solution freed IF&P Foods from hardware restrictions and maintenance burdens while providing a feature-rich service at a transparent, all-inclusive price point. The results included drastically reduced costs for the company and a greatly enhanced level of telecommunications service.