Case Study: CHUM streamlines communication and improves mobility with net2phone

CHUM streamlines communication for 8,000+ neighbors each year with net2phone

CHUM, a not-for-profit organization, faced a significant challenge as its operational growth led to a complex and fragmented communication system. With multiple vendors and inconsistent tools across locations, their infrastructure created administrative overhead and hindered efficient cross-team coordination. To support its expansion, CHUM selected net2phone's cloud-based communications platform to consolidate and streamline its operations.

By implementing net2phone's unified solution, CHUM replaced its multi-vendor setup with a single platform for voice, routing, and mobility tools. This eliminated administrative complexity and provided consistent communication capabilities to all team members. The solution improved operational efficiency, enabled seamless scaling for future growth, and ensured full mobility for staff. net2phone provided the foundation for CHUM to maintain professional and responsive communication both internally and with those it serves.

CHUM