Case Study: Asbestways Abatement achieves 40-50% revenue growth with Net at Work’s Sage CRM and KnowledgeSync

Net@Work Helps Asbestway Clean Up Their Customer-facing Processes With Sage CRM

Asbestways Abatement, an environmental consulting and abatement company, needed to replace manual customer relationship management with a more efficient CRM approach to improve customer service, strengthen interdepartmental communication, and streamline labor-intensive processes. After seeing the limitations of its paper-heavy, disconnected workflows, the company turned to Net at Work and the Sage CRM solution, along with KnowledgeSync.

Net at Work implemented Sage CRM and KnowledgeSync to centralize customer data and automate time-sensitive workflows such as project reminders, follow-ups, scheduling, and invoice alerts. The results included major improvements in service and communication, automated reporting, and faster collections, helping Asbestways Abatement grow revenue by 40% to 50% in 12 to 24 months without significantly increasing headcount.

Asbestways Abatement

Mendy Gorodetsky

President