Case Study: Dylan’s Candy Bar achieves automated sales tax compliance with Net at Work

Dylan’s Candy Bar licks the taxing complexities of rapid growth

Dylan’s Candy Bar, a rapidly growing retail and e-commerce business, was struggling with increasingly complex sales tax obligations as it expanded into new product lines, channels, and states. Its finance team was handling tax calculations, filings, and exemption certificates largely by hand, while disconnected systems created even more risk and made the company a frequent audit target.

Net at Work helped Dylan’s Candy Bar implement a tax automation solution using Avalara’s Sales Tax Suite, including AvaTax, Returns, and CertCapture alongside NetSuite. The solution automated tax calculation, filing, and exemption management, and the company reported eliminating the need for a full-time tax accountant, saving more than $100K per year in back taxes, interest, and penalties, and adding new stores with a single click.

Dylan’s Candy Bar

Lois Browne

Vice-President of Finance