Case Study: Cabrini Green Legal Aid strengthens IT support and security with Net at Work Managed IT Services

Cabrini Green Legal Aid cuts event tech setup from 3 weeks to 3 hours with Net at Work

Cabrini Green Legal Aid (CGLA), a nonprofit providing legal services in Chicago, faced significant IT challenges with its previous managed services provider. The provider was slow to respond, communicated poorly, and botched a critical cloud migration, leaving file permissions unreliable and creating security risks. This situation placed a heavy daily IT burden on internal leadership. CGLA turned to vendor Net at Work for their Managed IT Services to bring structure and reliability to their technology environment.

Net at Work provided responsive, secure support from day one, ensuring a seamless transition with no service gap. The solution streamlined new employee onboarding with pre-configured devices and delivered fast, reliable support that staff could trust. This was demonstrated when event technology that previously took weeks to set up was prepared in just hours. The partnership also strengthened CGLA's cybersecurity through improved phishing awareness and reporting. Ultimately, Net at Work delivered stronger IT protection and support at a more cost-effective rate, reducing the internal burden and allowing CGLA to focus on its mission.

Cabrini Green Legal Aid