Case Study: North America Energy Manufacturing Company achieves hybrid cloud visibility and reduced performance risk with NETSCOUT nGeniusONE

Visibility Across Hybrid Cloud Reduces Risk of Performance Issues

A century-old North American energy and manufacturing company with thousands of employees and global refineries, pipelines and retail sites set out to move hundreds of application services to a hybrid public-cloud environment (AWS and another provider). Their existing troubleshooting tools and packet switches could not extend into the cloud, creating a critical need for consistent performance management and end-to-end visibility across both data center and cloud domains.

They deployed NETSCOUT’s nGeniusONE service assurance platform with InfiniStreamNG, vSTREAM appliances and packet flow switches to capture and analyze traffic across the hybrid cloud. The single-pane view and contextual workflows let teams quickly isolate issues (for example, pinpointing a Citrix server as the source of a slowdown), speed problem resolution, reduce vendor finger‑pointing, lower opex with fewer vendors, and enable proactive capacity planning.