Case Study: U.S. Postal Service improves service performance and reduces risk with NETSCOUT nGeniusONE

U.S Portal Service Company - Customer Case Study

The U.S. Postal Service, a federal government organization, faced challenges in assuring the performance of its digital services and IT infrastructure. To gain holistic visibility, understand capacity utilization, and quickly identify the root cause of performance problems, they selected the NETSCOUT nGeniusONE Platform.

By implementing NETSCOUT's solution, the organization achieved best-in-class service assurance across its cloud, virtualization, IoT, and unified communications infrastructure. NETSCOUT helped them reduce business risk and improve service performance by 80-100%, while realizing a payback period of 0-3 months in areas like customer experience and operational efficiencies.