Case Study: Global Auto Manufacturer assures mission-critical application performance and speeds rollouts with NETSCOUT

Top Global Automaker Relies on NETSCOUT to Support Digital Transformation Initiatives

The U.S. division of a top global automaker was consolidating data centers as part of a digital transformation to support building, selling and servicing vehicles worldwide. IT faced pressure to cut application rollout time from four months to one day, assure performance of critical design/build applications across MPLS/WAN-connected plants (where outages cost ~$500K per hour), manage a Cisco ACI SDN deployment, and monitor production sites where agents could not be installed.

They deployed NETSCOUT’s nGeniusONE service assurance with ASI, InfiniStream appliances, and packet flow switches to provide passive, agentless packet capture and centralized analysis. The solution enabled rapid isolation of faults (e.g., pinpointing a backend database issue), continuous monitoring of SDN and plant/office automation, faster service rollouts, reduced MTTR, and protection of manufacturing uptime—preventing costly production disruptions.