Case Study: Leading South American Credit Union achieves improved network visibility and successful data center transformation with NETSCOUT

South American Financial Manages Data Center Transformation With Improved Network Visibility

This South American credit union serving 4 million customers through 1,800+ branches and three regional data centers faced growing IT challenges during a data center transformation: its legacy network performance management tools lacked end-to-end visibility for real-time monitoring and troubleshooting, remote-branch performance was opaque, and the bank needed evidentiary monitoring to satisfy Central Bank regulatory requirements and avoid vendor “finger-pointing.”

The bank deployed NETSCOUT’s virtual nGeniusONE service assurance platform in its private cloud together with InfiniStreamNG software appliances at the network edge. The solution delivered single-pane-of-glass service dashboards, packet‑level analytics (including card processing and database monitors), and before/during/after views for migrations, giving IT full visibility into branch and transaction performance, validating the data center migration, easing regulatory compliance, and improving the reliability of financial services.