Case Study: Saudi German Hospital-Dubai achieves 24/7 network visibility and reliability with NETSCOUT OptiView XG

Saudi German Hospital-Dubai Remains the Most Advanced Hospital Network in the Middle East with the OptiView XG

Saudi German Hospital–Dubai is a 316-bed, fully digital tertiary care hospital with a 3,500-node, virtualized and wireless network supporting hundreds of clinical and operational applications. With doctors needing instant, 24/7 access to patient records and systems, the IT team faced zero-tolerance uptime requirements and growing complexity from disparate, siloed monitoring tools that made root-cause troubleshooting slow and error-prone.

The hospital deployed the NetScout OptiView XG network analysis tablet to gain end-to-end visibility across wired, wireless and virtual environments. OptiView XG eliminated multiple point tools and per-device licensing, provides proactive alerts and packet-level troubleshooting (including on-site analysis), and enabled the eight-person IT team to find and fix issues quickly—protecting clinical workflows and maintaining continuous patient care.

Saudi German Hospital-Dubai

Hasnain Juzer

IT Manager