Case Study: U.S. State IT Organization achieves statewide observability and Zero Trust security with NETSCOUT nGenius Enterprise and Omnis Cyber Intelligence

Protecting Statewide Operations and Employee Productivity with NETSCOUT Observability

The IT organization for a U.S. state — supporting more than 60 agencies and nearly 2,000 locations — needed pervasive observability to support ongoing digital transformations, strengthen a Zero Trust security initiative, and ensure the highest possible service availability across diverse networks and applications. They required scalable deep packet inspection for granular visibility, faster troubleshooting to protect critical public services, and better capacity planning to handle seasonal and peak demands.

By deploying NETSCOUT’s nGenius Enterprise Performance Management suite — including nGeniusONE, InfiniStreamNG, vSTREAM — alongside Omnis Cyber Intelligence, the state gained packet-level, end-to-end visibility and real-time threat detection. The result: improved user experience and operational reliability through faster MTTK/MTTR, optimized resource allocation across SD-WAN and data centers, and a stronger Zero Trust posture with actionable security insights to support future AIOps adoption.