Case Study: Global Biopharmaceutical Company achieves streamlined tool consolidation and faster troubleshooting with NETSCOUT nGenius Enterprise Performance Management

Pharmaceutical Network & Security Teams Improve Collaboration with Tool Consolidation

This global biopharmaceutical company with 30,000+ employees and billions in revenue depends on a digitally transformed network for research, manufacturing, clinical trials and commercial operations. As the business expanded through acquisitions and new sites, IT struggled with fragmented monitoring tools, limited packet‑level visibility (especially for encrypted traffic), and challenges supporting co‑location sites, cloud migrations and evolving compliance requirements—hindering troubleshooting and collaboration between NetOps and SecOps.

The company consolidated on NETSCOUT’s nGenius Enterprise Performance Management suite—nGeniusONE, InfiniStreamNG appliances, Packet Flow Switches and collectors—to provide pervasive instrumentation, deep packet inspection powered by Adaptive Service Intelligence, and centralized reporting. This delivered expanded global visibility, faster root‑cause identification and reduced MTTR, improved NetOps–SecOps collaboration, streamlined compliance reporting, and cost savings by eliminating duplicate tools and processes.