Case Study: Denver Health achieves reliable voice and data performance with NETSCOUT

nGenius Solution Helps Denver Health Deliver Quality Voice & Data Services

Denver Health, a 477‑bed safety‑net hospital system serving more than a quarter of Denver’s residents with dozens of clinics and extensive wireless coverage, faced rapidly growing network demand from VoIP, EMR, PACS and streaming video. The IT team needed a way to detect, diagnose and manage application and network performance as user numbers and bandwidth‑intensive services increased across campus and remote sites.

Deploying NetScout’s nGenius solution gave Denver Health end‑to‑end visibility into voice and data applications, QoS classes, and real‑time and historical traffic trends. That visibility enabled faster troubleshooting, ensured prioritized delivery of VoIP and clinical applications, improved collaboration during a major EMR cutover, and revealed and resolved hidden traffic spikes—preserving service quality and supporting continued growth.

Denver Health