Case Study: BT Plc achieves world-class DDoS protection and accelerated incident resolution with NETSCOUT Resident Engineer Program

NETSCOUT’s Resident Engineer Program Delivers Integrated Critical DDoS Support, Best-Practice Knowledge Transfer and Accelerated Issue Resolution

British Telecommunications (BT) is a global communications and cyber security provider serving customers in 180 countries. Facing increasingly frequent and complex DDoS attacks, BT needed to strengthen protection of its own networks and those of its customers by augmenting internal expertise and expanding deployment of Arbor DDoS solutions across critical infrastructure.

NETSCOUT embedded a resident Arbor engineer into BT’s security and operations teams to provide hands‑on design, deployment, training and rapid threat intelligence. The long‑term on‑site partnership delivered tailored Arbor configurations, faster product enhancement rollout and knowledge transfer, resulting in quicker incident response, stronger customer protection, and an evolved, world‑class DDoS security operation for BT.

BT Plc

Ronnie Miller

GM, Global Commercial Cyber Operations