Case Study: Canadian Mobile Operator achieves seamless UMTS/HSPA+ migration and expanded 3G data services with NETSCOUT nGenius solution

NetScout Supports Business-Critical UMTS/HSPA+ Migration for Canadian Mobile Operator

NetScout worked with a leading Canadian mobile operator (≈7 million subscribers) that was migrating from a long‑standing CDMA2000 network to a new UMTS/HSPA+ network while rolling out smartphones and new services. The operator needed faster identification and resolution of network problems, seamless parallel operation of two networks during the migration, and the capacity to handle rapidly growing mobile data traffic without degrading customer experience.

NetScout deployed its nGenius unified platform with distributed InfiniStream appliances for high‑speed continuous packet capture and monitoring across core Gn/Gi links, firewalls and load balancers. The solution delivered quicker root‑cause analysis and reduced downtime, enabled a smooth UMTS/HSPA+ rollout, scaled with growing data demand, and helped the operator protect and grow its customer base while improving operational workflows.