Case Study: Leading Financial Information Organization achieves client-edge visibility and reduced MTTR with NETSCOUT

NETSCOUT Protects User Experience and Eliminates Blind Spots for Financial Leader

This global stock exchange and financial information organization depends on uninterrupted, millisecond-sensitive delivery of market data to clients worldwide. However, customer-level blind spots left IT relying on end-user reports after network or configuration changes, forcing reactive troubleshooting and risking slowdowns in multicast and trading feeds that can have major financial and regulatory consequences.

The IT team deployed NETSCOUT’s nGenius Enterprise Performance Management—nGeniusONE, InfiniStreamNG, nGeniusPULSE with nPoint sensors, and Visibility as a Service—adding synthetic business-transaction and endpoint testing plus real-time dashboards and alerts. This eliminated client-edge blind spots, enabled proactive detection and faster root-cause identification, reduced mean time to repair, and preserved consistent user experience and SLA performance.