Case Study: Leading financial institution (sector index options trading firm) achieves microsecond latency visibility and faster trading-application resolution with NETSCOUT nGenius solution

Need to Monitor Latency, Performance and Throughput at Micro-Second Level Drives Investment Firm’s Purchase of nGenius Solution

A leading global options trading and ETF liquidity firm with 1,100 traders needed sub‑millisecond visibility into market trading applications, multicast feeds and WAN links to prevent costly latency and retransmission issues. Their existing tools provided only coarse, multi‑minute views and missed microbursts and intermittent delays, making it difficult to pinpoint whether problems originated on the network or servers.

They deployed nGenius/InfiniStream appliances for continuous, packet‑level capture, microburst alarming and one‑minute granularity with millisecond peak reporting. This enabled rapid root‑cause diagnosis (e.g., identifying an overloaded server and misconfigured clients causing WAN packet loss), validated performance changes from new deployments, reduced time to resolution, and improved cross‑team collaboration and capacity planning.